Tag Archives: negative attitude

Managing the Balance Between– Negativity and Positivity– in Workplace: Organizational Success is All About Attitude…

Negativity is a kind of cancer that occurs in most organizations… Every organization seems to have at least one person who has a tendency toward negativism– You know the type: ‘No, that will never work’, or ‘That’s stupid’,  or ‘That’s impossible’… According to Eric Friedman; no organization can escape occasional bout of negativity; whether it’s complaining about company policy, or working conditions, or frustrated with a management hire, or bitching about the terrible coffee… When left unchecked, negativity can dramatically impact organizations; its moral, productivity, profitability, reputation...

However according to Gareth Cartman; imagine a world without negativity– smiles everywhere, acquiescence everywhere… In a world free of negativity, you would do everything. You would never question anything, you would just get on with things and do it. Yay for positivity! Hurrah for positivity! But after a while things start to go wrong. The idea that nobody questions– a project, a decision, a new product… that everyone thought was so brilliant– but then things go so badly awry… But hey, let’s all be very positive until the whole organization falls apart because no one wanted to be negative…

In the article Overcoming Negativity in the Workplace by Jeanne Bliss writes: Negativity can be brutal: I’m not even talking about normal culprits like; gossip or ineffective management… yes, that’s part of it and that’s certainly negativity but it goes beyond that– it’s a cancer in workplaces… It’s about worker engagement, careless attitude… which has huge implications for the success of an organization… If workers are– unhappy, disengaged, negative… then the organization will suffer and eventually fail, if not corrected…

Research from MIT’s Sloan School of Management showed that most workplaces lack clear organizational priorities… Only one-third of senior managers could correctly identify the organization’s priorities. When you drop 2-3 levels below senior management, it’s essentially a vacuum around priorities… which means middle management are self-prioritizing themselves, and that means front-line workers (i.e., ones closest to customers) are working on priorities that may or may not have resonance to the actual organizational priorities…

Hence, when workers priorities are unclear and constantly shifting, engagement begins to drop, and negativity in the workplace begins to rise… It varies by company and industry but this can be a major root cause of negativity in the workplace… Overcoming negative thinking in the workplace revolves around three basic workers’ issues:

  • Empower Workers: Empower workers to be creative in work assignments– let them have ownership over their work– don’t micromanage every aspect of their work. Let them show their skill sets– and if they mess-up or do something off-brand or not customer-aligned, then course correct with them…
  • Recognize Workers: One sure-fire way to establish negativity in the workplace is when workers do not feel rewarded… Most studies indicate workers leave– their managers, not their jobs. Hence, honor workers’ accomplishment and recognize their achievements…
  • Respect Workers: Trust and respect workers… yes, they won’t always be perfect and when they’re off-base then course correct with them… More trust, more empowerment, more respect, more recognition– begets less negative thinking in the workplace…

In the article Dealing With Negative Workers by Jacqueline Whitmore writes: Most everyone has  encountered workers who stay in an organization for years, all the while complaining on a daily basis about– the boss, the organization, colleagues, customers… it’s tiring just thinking about it… However, it’s important to remember that complaints, much as we may not want to hear them, often unearth legitimate issues…

The danger is falling into the trap of responding to a complaint with another complaint– competing complaints– its one-upmanship of the worst kind. Perhaps you work with people who complain endlessly but never offers solutions. These negative people create destructive energy and drama, and if you are not careful, they can pull you into their chaos; disrupting your focus, side-lining your goals, tarnishing your reputation. According to Susan M. Heathfield; the way you deal with negative people is by spending as little time with them as possible.

Set limits with coworkers whose negativity you believe is baseless or unwarranted… The reason or cause of their long-term negativity are not your concern… Every negative worker has a story, but you cannot get sucked-in by listening to grievances that cause their negativity– don’t reinforce negativity by giving it legitimacy; negativity is a choice. Negativity mongers need to do something different– a new job, a new company, a new career, a new outlook, or counseling…

In the article Why Negativity is a Good Thing by Alexia writes: The psychological world is wrong: Negative thinking is a good thing in many organizations. Too much time is spent trying to think positive about everything… blocking negative thoughts, chanting positive affirmations and focus on images that make you feel good… It’s the blind belief that only positive thoughts are good thoughts… But negativity is a good thing, too. Without negative thoughts good things never happen…

Negativity is what makes you question what you are doing, and without it you will never see the potential pitfalls in what you are doing… Few organizations appreciate the potential in negativity. They attempt to manage negative thinking out of the workplace, and insist that only positive thinking is allowed. Managers should surround themselves with people who ask questions, people who doubt, people who say ‘this will never work’, even when it appears to be working…

Every organization must have a balance of people– positive thinkers and naysayers… people who question decisions, question the processes, question the results, question how the results were obtained… At times it can be very painful but you must listen to all legitimate points of views. The days of believing that everyone in the workplace– manager, worker… will blindly follow every decision is naive, at best: Perhaps it’s time to be more positive about negativity…   

Invasions of Negativity, Negativitaur, Negaholic — Destroy Organizations: Cancer That Spreads by Contact…

Look around any organization and chances are you’ll find at least one person whose negativity affects the rest of the group to varying degrees. New research has found that it only takes one toxic-negative person to upset the whole apple cart… It’s so-called ‘bad apple’ effect– people who are constantly negative about work, who are unhappy about the organization, who always bully or attack others– it’s like cancer that destroys team dynamics and creates organization dysfunction.

According to William Felps and Terence Mitchell; most organizations don’t have very effective ways to handle negative people…

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Organizations need to move more quickly to deal with these issues because the negativity of just one person can be pervasive and destructive and spread quickly throughout an organization… Team members react to a negative member, typically, in one of three ways; 1. intervention, 2. rejection, 3. defensiveness… And since negative behavior outweighs positive behavior– a bad apple can spoil an entire organization, but one or two good workers cannot unspoil it. According to various surveys, negativity destroys many workplaces, e.g.:

  • Gallup surveys show that organizations typically have one-in-six employees who are actively sabotaging the positive functioning of others in a workplace…
  • Study found that 25% of employees witness workplace incivility every day, and 50% said they were the direct target of an uncivil act at least once a week…
  • Bureau of Labor Statistics estimates organizations lose $3 billion a year to the effects of negative attitudes and behaviors at work…

In the article Negativity by Anthony Iannarino writes: Negativity is a communicable disease… Every organization has its– cynics, critics, slackers, burnouts… The ‘cynics’ don’t feel passion for anything about the organizations and often say that all it stands for is bullshit… The ‘critics’ are always criticizing the organization and often making negative remarks about what should be done, but they never take responsibility, or never actively undertake initiatives that would make a difference…

The ‘slackers’ believe they are overworked, underpaid, and try to do as little as possible, and never make a meaningful contribution… The ‘burnouts’ are always tried and lack the energy or passion to make any real contribution– they are simply doing their time… All of these groups exemplify the worst within an organization, and just like cancer negativity spreads from person-to-person… And just like cancer they negativity destroys teams, departments, and eventually the entire organization… Hence protect your organization, remove negativity.

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In the article Negativitaurs Destroy Companies by Nigel MacLennan writes: Chances are that one or more of negativitaurs are destroying your organization… The word ‘negativitaur’ is derived from the words– negate, negative, negativity… named in the style of Greek mythical bull-like creatures capable of causing huge damage. Someone who is so toxically negative that they destroys and/or prevents all the good around them… Many negativitaurs are easy to spot, while others are more Machiavellian and harder to spot…

A negativitaur would dismiss the idea of having any vision; visions destroy organizations! And would offer no solution… and when you tried to move the discussion towards finding a solution, they would quickly tell you why no solution is possible… Identifying these non-problem solvers, and negative disruptors is key for the success of an organization… Negativitaurs are pretenders, and they are incapable of developing solutions, they only seeks to block attempts to find them… However, negativitaurs are politically skilled and can recommend a non-solution that looks like a solution…

In the article Negativity Destroys Companies by Dr. Alan Zimmerman writes: Challenges in the economy and the frantic pace of change are causing more stress, dysfunction, negativity than most people can handle or want to handle… Here are a few characteristics of negativity that can kill an organization:

  • Frequent Complaints: Coworkers trash-talk their company, team mates, leaders, products, customers… They tell friends, relatives, acquaintances outside the organization… about the negatives, the bad things, worst about the organization… and they do it over and over again…
  • Overwhelmed Feelings: No matter how hard you work or how fast you work, you never even come close to getting everything done. It always seems like you have double-negative; too much work, too little time… These are two unhealthy choices; to either let some work go, or let some work get done more poorly than you would like…
  • Non-Appreciation: In many organizations, the number one job complaint is: You can do many things right and not hear a darn thing about it. You do one thing wrong and they’re right in your face… Employees at all levels need verbal appreciation for the good work, or they begin to go negative– they begin to feel ‘what’s the point’ and ‘why bother’…
  • Disengagement: This is when an employee’s ‘body’ is at work but their ‘mind’ isn’t… The original gung-ho has slipped away, and so they spend more time daydreaming then working… they escape to activities such as; personal phone calls, Internet, coffee-room… and host of other non-job related activities…
  • Distance: It’s when coworkers don’t connect, e.g.; they may not like each other, so they treat each other with disdain at worst and tolerance at best. Or, they do not trust each other… It’s very much every person for themselves, which creates a negative work place environment…
  • Belittled Change: In some work environment, the innovators are the bad guys and they get put down. When they bring up new ideas or suggest a better way of doing something, they get teased, criticized, attacked… they are perceived as negative people… So the innovators learn that a ‘get-by-performance’ is safer than being advocate for change…
  • Hoarded Information: It’s a sick little negative game when some people withhold information from others because they know that knowledge is power. And they only share information when it suits their purposes…
  • Selfish Priorities: Instead of putting ‘customers first’ or ‘quality first’, some employees live by the negative ‘me first’ motto. They’re always asking ‘what’s in it for me’ before they extend themselves. So they only meet others needs–  coworkers, customers… just when they feel like it…
  • No-Win Situations:  Sometimes no matter what you do… you’re wrong. Sometimes when you show initiative you get punished… Sometimes when you do what you are supposed to do but didn’t check-in with the boss first, you get punished… When employees experience too many of these no-win situations, they get negative and stop trying to win…

It’s easy to become entrapped by a cycle of negativity… According to Dave Ursillo; often the key to breaking any cycle of negativity is to shift your state of mind and alter your current perspective, e.g.: Focus on the Moment— a simple remedy to abandon a cycle of obsessive over-thinking is to focus on the small stuff; focus on here and now, and something small but meaningful... Take the Long Viewshift your perspective from the ‘right now’ and onto the big picture; focus on the long view…

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According to Margarita Hakobyan; some negative employees traits are obvious, e.g.; those who– steals, lies, cheats… but there are other types of employees that can be more damaging… these are employees who approach their job with the idea of doing the bare minimum necessary in order to stay employed. This negative attitude creates a toxic culture of ‘bare-minimum’ effort that makes it impossible for any organization to succeed…

Attitude, Attitude, Attitude + Smidget of Aptitude + Bit of Luck = Secret of Success…

What is the secret of success? Some say it’s timing– being right place, right thing, right skill-set… Others say its– perseverance, hard-work, sticking to something long enough and eventually it breaks through… Still others say it’s luck…

And more often that not, many argue that ‘talent’ is the most defining aspect of being successful… But, according to Lisa; it’s really no secret, it’s simply: Attitude! According to Lou Holtz; ability is what a person is capable of doing; motivation determines what they do; attitude determines how well they do it… According to William James; it’s attitude at beginning of any difficult task which, more than anything else, will affect a successful outcome…

According to Denis Waitley; if a person believe they can, then they probably can; if they believe they can’t, then they most assuredly can’t– belief is the ‘ignition switch’ that gets a person off the launching pad

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According to dictionary; ‘attitude’ is a manner of thinking, feeling, behaving that reflects a state of mind or disposition, e.g.; he has a positive attitude about work, or he kept a dignified attitude throughout the crisis… or, the way you think and feel about someone, something that affects a person’s behavior. Simply put; it’s the posture with which people  choose to look at life…

According to Charles Swindoll; life is 10% of what happens to you and 90% of how you react to it… In other words, looking through the lens of attitude is how people see the world, e.g.; attitude toward work (chore or joy), attitude towards problems (challenge or dead-end), attitude towards relationships (joy or pain), attitude towards leadership (pompous arrogance or humility)… According to Herm Albright; a positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort…

In the article Success Is All About Attitude… by Glenda Stone writes: Top five attributes that bosses prize most highly from employees are: 1.) Attitude. 2.) Attitude. 3.) Attitude. 4.) Attitude. 5.) Skills… Having the right attitude is vital and without it, skills are irrelevant… Skills are relatively easy to fill, e.g.; training, coaching… whereas, attitude is far more difficult to deal with– it’s a mind-set…

The power to cultivate a positive attitude rests within the person. No matter what might come your way, you have the opportunity to frame your reaction… Hence, no matter the challenge or crisis, big or small, stop before you react and take charge of your attitude– it can be as simple as flipping a switch; call it optimism, call it enthusiasm, call it ‘glass half-full’… whatever you call it, having a positive attitude is extremely infectious…

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In the article Attitude Determines Your Altitude by Dr. Alan Zimmerman writes: An old cliché says; your attitude determines your altitude: Well it’s not a cliché… Research unequivocally confirms that your ‘attitude’ is one of the most important, if not ‘the’ most important factor in success… Having a positive attitude is not some kind of hype from a rah-rah motivational speaker; it’s the only sane approach, if you wish to be successful… How you ‘think’ is everything, i.e.; the belief that you can accomplish your goals must be unwavering and the moment you say; I can’t, then you won’t…

According to an old Chinese proverb; journey of a thousand miles begins with the first step, but sometimes that pesky first step can be a killer, so you procrastinate… It’s an attitude, if you know that something must be done– just do it; whether or not you ‘feel’ like it, or not… According to William James; procrastination is attitude’s natural assassin, when you procrastinate, you reinforce a negative attitude toward yourself and everything else… Whereas if you just do it, you are building a powerful positive attitude both; for your organization and more important for yourself…

In the article Attitude is Everything by Keith Harrell writes: One of the most important steps you can take toward achieving your greatest potential is to learn to manage your attitude and its impact on your work performance and everyone around you… You have a choice; you choose an inner dialogue of self-encouragement and self-motivation, or you choose one of self-defeat, self-pity… The key is to realize that it’s not what happens to you that matters; it’s how you choose to respond… Most people have behavior patterns that were programmed into them at a very tender age…

That loud and influential voice you hear is your own inner voice, your self-critic… It can work for or against you, depending on the messages you allow. It can be optimistic or pessimistic. It can wear you down or cheer you up… Habitual bad attitudes, such as; low self-esteem, stress, fear, resentment, anger, inability to handle change… are often the product of past experiences, events… and, it takes serious work to examine the roots of a harmful attitude but ridding yourselves of this heavy baggage is life changing…

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In the article Do You Have the Attitude to be Successful? by Bernard Marr writes: When it comes to success, it’s much more about ‘attitude’ than any external factors. Many highly successful people are able to overcome incredible odds and become successful– and it’s almost always due to their attitude… a person has the power to change attitude– or at the very least take steps to change how they approach situations, and as a result the power to improve the chances for achieving success… A brief list of attitudes that are indicative of successful people include:

    • Have passion for work: People who are successful in their field tend to have an insatiable passion for it, because it’s nearly impossibly to be truly successful when you don’t have a passion for the process… According to Vera Wang; when you have a passion for something then you tend not only to be better at it, but you work harder at it too…
    • Exude self-confidence: Successful people often believe in themselves even when no one else does. It isn’t about self-delusion, it’s a deep, unshakable belief that they will succeed… According to Heather Bresch; as a leader, the attributes, such as; confidence, perseverance, work ethic, good sense… are all things I look for in people
    • Look on the positive side: Successful people tend to be positive people. They believe in their ability to succeed and see the positive even in the challenging situations… According to Oprah Winfrey; more you praise and celebrate your life, the more there is in life to celebrate
    • Encourage a passion for learning and improvement: Successful people never rest on the belief that they know everything. They put a premium on investing in themselves through education, training… According to Mahatma Gandhi; live as if you were to die tomorrow; learn as if you were to live forever
    • Persevere: Successful people tend to have a stubborn streak– in the best way possible. When they believe in a thing and have a passion for it, they will pursue it to the dogged end… According to Walt Disney; difference between winning and losing is most often not quitting
    • Build tolerance for change and risk: Every successful person– especially in business– must cultivate a high tolerance for risk and embrace change. Today’s world is changing at an almost alarming rate, but the people who will succeed and profit from that change will take the risk to engage it… According to Mark Zuckerberg; biggest risk is not taking any risk… In world that’s changing really quickly, the only strategy that is guaranteed to fail is not taking risks
    • Maintain a dissatisfaction with the status quo: Successful people are not easily satisfied. They are always striving for the next milestone, the next big thing. Even when they reach what might be someone else’s definition of success, they choose to keep going, to reach beyond that finish line to create an entirely new one… According to John D. Rockefeller; don’t be afraid to give-up the good, to go for the great

Attitudes can be likened to a ‘simple engine’ that can either; slow you down, or speed you forward… According to Dominique Brown; attitude determines– what and how much you can accomplish… and especially when the attitude is one of humility, which radiates a quiet confidence– it’s a self-confidence without arrogance…  Humility is modesty and restraint without the destructive effects of out-sized hubris– it’s courage… It’s the willingness to admit mistakes and seek out guidance. Humility is self-respect without excessive self-promotion. Humility is triumph of competence over bravado– it’s self-awareness…

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It’s an ability to say; I don’t know… It’s simply a willingness to put others first… According to C.S. Lewis; humility is not thinking less of yourself but rather thinking about yourself less… A humble leader is confident, not arrogant. A humble leader projects patience, not pomposity. A humble leader looks to– ‘shine spotlights’ on other people’s contributions without the obsessive need to draw attention to their own accomplishments…

A humble leader will treat others with respect, decency… A humble leader will lead by deeds and not by words alone… Attitude is the engine that works to build a foundation of success: However you define success…